Operations Manager

Description

Operations Manager (Industrial Equipment Sales Organisation)

Are you an un-appreciated or frustrated, experiencedOperation Manager with a strong Sales attitude who wants to be a leader in a successful industrial equipment business?

Do your efforts and performance successes go un-recognised by your present employer or do you feel you’re not being rewarded appropriately for the results you are getting?

Do you love managing a full business team and growing the team's commercial performance?

Do you want to join an Established Business that will appreciate your successes, compensate you accordingly, and be an important cog in their growth plan?

Our client is a Pump Retail Specialist based in Chesterfield and who supply nationally and have an in-house repair facility.

They are seeking an experienced, passionate and results-oriented Operations Manager, someone who wants to progress their career. This is an important role, and you will be part of a growing, successful team who are focused on getting the business to the next level.

Salary and Hours:

£35,000 – £40,000 per annum + success bonusesFull time working in the officeMonday – Thursday; 8:00am – 5:00pmFriday; 8:00am – 4:00pm

Benefits They Offer:

Paid trainingCareer growth opportunitiesHealthcare Insurance after 2 years of continuous workDental Insurance after 2 years of continuous workSick pay coverEarly finish on a Friday

Duties and Responsibilities

Take full ownership of the day-to-day operational management of the business, including:

Administration oversight: Ensure all documentation, orders, and processes are accurate and timely.Accounts oversight: Monitor invoices, payments, and cost controls, liaising with external accountants where necessary.HR and Personnel management: Enforce company rules, address performance issues promptly, and maintain clear personnel records.Customer service: Ensure client queries, complaints, and orders are handled quickly and correctly.Stock and Logistics: Maintain optimal stock levels, monitor supplier performance, and ensure timely deliveries.Compliance: Ensure health and safety, environmental, and industry regulations are met.Audit and refine processes to remove inefficiency and error.Hold staff accountable for their work: Identify mistakes, fix them, and prevent recurrence through training or discipline.Report regularly to the Managing Director on KPIs, problems, and opportunities.Implement continuous improvement in all operational areas.

Results Expected:

A smooth-running daily operation with minimal direct involvement from the Managing Director.Staff output and accuracy measurably improved within three months.Errors and rework reduced by at least 50% within six months.Increased operational efficiency resulting in faster order turnaround and improved customer satisfaction.All regulatory and safety obligations met without issue.Profit margins protected or improved through cost control and process optimisation.

Knowledge, Skills and Abilities:

Strong commercial awareness and an understanding of profit drivers in an industrial business.Advanced organisational and time management skills.Proficient in using office and ERP/CRM systems.Not crucial but advantageous – Knowledge of industrial/mechanical equipment, ideally pumps, HVAC, machinery, or plant.Ability to analyse operations and implement improvements quickly.Strong people management skills, including handling underperformance and conflict.Solid understanding of compliance in H&S and employment law

Meet These Standards:

Zero tolerance for avoidable errors – mistakes identified, corrected, and prevented.Clear, concise, and timely communication – no ambiguity or delays.Firm, fair, and professional management of staff – respect earned through competence and consistency, not popularity.Decisions backed by commercial logic and data, not “gut feel” alone.Visible improvement in staff discipline, efficiency, and morale (without pandering).

Experience Needed:

Minimum 5 years’ experience in an operational or general management role within an industrial or mechanical sector.Proven track record of running day-to-day business operations without constant supervision.Demonstrated success in improving processes, reducing errors, and increasing efficiency.Experience managing multi-disciplinary teams, including admin, sales, and warehouse/logistics.Exposure to customer service in a B2B environment.Financial oversight experience – budgeting, cost control, and interpreting accounts.

Other/Special Requirements:

Rapidly growing business – identify areas of expansion.

Summary

If you want to join a Well-Established Business, and be a catalyst for their future growth, then this is the job for you!

Come join our client’s team and contribute to their mission of delivering Exceptional Pumping Installations and Servicing.

Their selection process is unique in the marketplace and attracts motivated, productive team members, who they know will be successful and have a great career with them.

They look forward to hearing from you. Don't miss this opportunity. Start your application NOW!

Ad ID: 5417520262