Housing Solutions Officer

Description

Adecco are currently recruiting several experienced Housing Solutions Officers to join a fast–paced Housing Demand team within a London local authority. This is a fantastic opportunity to play a key role in preventing and relieving homelessness, supporting vulnerable residents, and delivering impactful housing outcomes.

Housing Solutions OfficerPublic Sector – Local AuthorityTemporary Role – 3 months with possible extensionFull Time – Monday to Friday, 35 hours per week 245 per day Umbrella inside IR35IT Equipment ProvidedASAP StartHybrid Working – 2 to 3 days per week in office (based in Ealing), remainder at home About You

You will be an experienced Housing Officer with a strong background in homelessness prevention and casework within a local authority or similar environment.

Essential skills & experience:

Strong knowledge of Housing Act 1996, Homelessness Reduction Act 2017, and relevant case lawProven experience managing complex caseloads and delivering outcomes in a fast–paced environmentConfident conducting interviews, assessments, and drafting detailed decision lettersExcellent communication skills, with the ability to explain complex legal matters clearly to customersStrong negotiation and problem–solving skills, particularly with landlords and support servicesCustomer–focused approach with empathy for vulnerable individualsOrganised, resilient, and able to work to strict statutory deadlinesKey Responsibilities

Assess homelessness applications in line with Housing Act 1996 (Part VII) and the Homelessness Reduction Act 2017Make robust, legally sound decisions on eligibility, priority need, and intentionalityTake proactive steps to prevent and relieve homelessness through early intervention and caseworkInterview and support customers at risk, providing clear advice on housing options and alternativesNegotiate with landlords and partners to secure sustainable accommodation solutionsLiaise with internal departments, legal services, and external agencies to deliver positive outcomesMaintain accurate case records and ensure compliance with statutory dutiesIdentify safeguarding concerns and support vulnerable households appropriatelyContribute to reducing reliance on temporary accommodation and improving service outcomesWhy Apply?

Competitive daily rateFlexible hybrid working arrangementOpportunity to contribute directly to reducing homelessness and improving residents' livesWork within a collaborative, high–performing local authority team

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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Ad ID: 5418814612