Contact Daniel Owen Ltd
Daniel Owen Ltd
Customer Service Officer
United Kingdom
- Hours
- Full Time
- Posted
- 2 hours ago
- Salary
- 18.00 - 18.42 GBP Hourly
- Recruiter
- Daniel Owen Ltd
- Closes
- 24 Feb 2026
- Course
- No
- Contract Type
- Freelance
- Recruiter Type
- Direct Employer
Description
Customer Service Officer
Location: North London
Type: Temporary (Ongoing)
Rate: 18.42 PAYE
Schedule: Hybrid
Hours: 36 hours per week
Social Housing Experience Required
Daniel Owen are proud to be representing a well–known client based in the North London area, who are looking for a highly skilled Customer Service Officer to join their team.
Key Responsibilities:
Follow call handling procedures for making and recording calls
Make contact with allocated cases
Input all gathered data onto local and national systems
Complete internal case reporting forms
Meet data return requirements
Prioritise new and ongoing cases
Allocate cases as required
Address customer queries and support those with accessibility needs
Identify and flag any high–risk or safeguarding concerns during contact
Attend regular contact tracing meetings
Ad ID: 5417766672
Stay Safe
"Only access Gumtree from gumtree.com and do not follow links sent by other users"
"Share photos and ask lots of questions about the items you are buying and selling"
"If an ad or reply sounds too good to be true, it probably is"
"Use the 'Reply to ad' button for your safety and privacy"
"Don't reply to email addresses hidden in text and pictures"
"Beware of fake Gumtree, eBay or escrow sites and invoices"
1 of 6