Contract Support Administrator

Description

We are looking for an organised and proactive Helpdesk Administrator to join a busy Facilities Management and Building Maintenance team based in a corporate office environment in Cannon Street. This is a fast-paced role, acting as the first point of contact for maintenance requests and ensuring all work orders are logged, allocated, and completed efficiently.

Key Responsibilities:

Logging reactive and planned maintenance jobs

Coordinating engineers and subcontractors

Updating CAFM/helpdesk systems accurately

Monitoring job progress and ensuring SLAs are met

Liaising with clients, contractors, and internal stakeholders

Producing reports and maintaining maintenance records

Requirements:

Previous helpdesk or facilities administration experience essential

Building maintenance, FM, or property services background essential

Experience using CAFM systems essential

Strong organisational and communication skills

Ability to prioritise workload in a busy environment

Good IT skills, including Microsoft Office

What We're Looking For: A professional, customer-focused administrator xjnqpsq who can manage multiple tasks, communicate effectively with engineers and clients, and thrive in a busy office environment supporting a high-profile commercial contract.

We have multiple Facilities Helpdesk positions open at the moment, please reach out to find out about the role we have open

For more details or to apply, please contact Liam Hargate at Coyles

Ad ID: 5419267697