Assistant Facilities Manager

Description

Job Title: Assistant Facilities Manager

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting an Assistant Facilities Manager to join the team located in Birmingham.

Role Summary:

Manage and support the FMC (Facilities Management co–ordinators) ensuring rotas and work task are completedEnsure all vendors deliver services in line with the contractual obligations and expectationsResolve any supplier issues directly with nominated vendorsAssist / develop a working BCP solution with the CBRE and client teamSchedule Monthly meetings with the client team to discuss, review and manage the vendors service levelsNotate and report all findings in a monthly reportRaise Purchase Orders on JDE and process / endorse client invoicingEnsure a working escalation process is in place and establish a rota for call outs with the teamEscalate any emergencies connected with the facilities or equipmentPrinciple point of contact for Colleagues in the London sitesLiaise with FM vendors regarding service visits with assistance from the security TeamEnsure office equipment is working and has sufficient suppliesOffice inspections, recording any faultsCarry out cleaning audits in conjunction with the cleaning VendorAssist in keeping FM Location Operational Manual and Playbooks up to dateEnsure a professional and courteous working relationship is maintained with the Landlords and their representatives in both buildingsResponsibility for the continual development of the FMCSetting of targets and training for the FMCEnsure that all vendors passes are returned and that NDA's are completed and filedManage client expectations around cover for events and specific requirements, ensuring that all stakeholders are informed and that actions and responsibilities are fully understood by allIdentify any service shortfallsEnsure that all PPM's are carried out as scheduledManage the stock room, including stock levelsManage the outsourced postal / courier service

Experience Required:

Strong proven experience in an FM or related services environmentResponsible for multiple services at site levelGood knowledge of Facilities Management SLA's / KPI'sExperience in dealing with suppliers / contractorsIT literate – Microsoft packagesGood understanding of FM service contracts and negotiationsStrong communicator with confident oral and written skillsGood administration skills with an eye for detailStrong customer service ethicTeam player mind–setAbility to work to pressured deadlines and take on challenges when required

Ad ID: 5417592496