Workspace Community Manager

Description

Community Manager for Assemble Workspace

We are looking for a Community Manager to join our Assemble Workspace team. This role is focused on delivering seamless operations, managing the full tenant lifecycle, and ensuring the smooth administration of the business across multiple sites. Alongside hands-on responsibility for tenant relations and workspace operations, the role also supports financial performance and the ongoing development of a positive and well-managed working environment. There will also be opportunities to contribute to new projects, including the development of additional sites and the evolution of the workspace offer.

Assemble is a workspace provider for designers, fabricators and artists. We design, build and manage workspace and shared workshop facilities with the aim to enable and support collaboration across disciplines.

We currently run three sites based in Bromley-by-Bow, Brixton and Greenwich. There are around 55 tenants across the 3 workspaces which you will be responsible for. Travel between the 3 sites is expected.

Our tenants are a diverse range of skilled makers and artists including carpenters, metal workers, printmakers, textile designers and musicians.

About Assemble Workspace

We cook lunch for each other every day (all dietary requirements catered for) and have office wide design reviews once a week. At Assemble, you will also have access to the Leaside Yard workshop facilities, bench space and secure bicycle parking.

We are an equal opportunity employer and value diversity in our practice. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status. We welcome applications from people requiring flexible working arrangements and from anyone with any professional or educational background. If you have any questions about our working environment please get in touch.

How Assemble Works

Assemble is a partnership that currently has 14 active partners. One partner is based in Bristol, one in Coventry and the rest are based in London. The partnership manages two companies, a design company called Assemble Design, a workspace management company called Assemble Workspace.

Key Responsibilities:

Tenant Lifecycle: Manage new enquiries, maintain the waiting list, and oversee tenant onboarding and departures, ensuring a smooth and professional experience throughout.
Legal: Populate tenancy agreements using templates and manage administration of lease agreements
KPI Reporting: Develop and report on key performance indicators (occupancy, yield, etc.) to Partners during Monthly/Quarterly meetings.
Financial Administration: Manage accounts receivable and payable with the support of the bookkeeper.
Operational Support: Ensure all tenant communications are handled promptly and professionally, and maintain accurate records to support statutory compliance and building maintenance requirements.
Facilities Management: Ensuring the statutory compliance of the workspaces. Maintenance pipeline management with support of contractors and maintenance managers.
Marketing & Community: Manage social media and website updates, and coordinate community initiatives and events such as London Craft Week.

Skills and Experience:

Required:

Prioritisation and time management skills coupled with the ability to work under pressure and react quickly to issues as they arise
Organised and motivated with an ability to take initiative and work as part of a team
Exceptional communicator - warm, professional, and efficient in dealing with community needs
Experience in Administration and Management
IT literacy in Microsoft Office suite, Google Drive

Desirable:

Comfortable managing social media, CMS (website)
Understanding of Xero accounting software

Contract type: 4 days per week permanent contract with a 3 month probationary period

Hours: Time to be taken in full or half days Monday – Friday 9am - 6pm with one hour for lunch

Salary: £34,000 - £37,000 pa (£27,200 - £29,600 pro rata) depending on experience

Annual Leave: 30 days holiday entitlement, including bank holidays. Our office is closed between 25th - 31st December inclusive and this does not count towards your holiday allowance.

Primary Location: Assemble, Leaside Yard, 30 Hancock Road, London E3 3DA

Applications: Please upload your CV and a short covering letter (up to 300 words) to the google form on our website. Please note we will only accept digital applications.

Deadline: 6pm on 10th April 2026

Start date: We are looking for you to start in May 2026 but can be flexible

Interviews: Interviews will be offered during the week commencing 13th April - 24th April 2026. Any candidates with restricted availability during these times should indicate this clearly in your application.

This job will not lead to working on design projects in the practice.

We request no enquiries by phone or in person.

We are not able to offer visa sponsorship for applicants.

This role is dynamic and may evolve over time, with responsibilities and tasks subject to change based on organisational needs.

Ad ID: 5418071034