Relationship Support Officer

Description

Relationship Support Officer

Harrow, London

£30,000 - £35,000

Permanent | Full-Time

Office-Based - 5 Days Per Week

We are currently seeking a Relationship Support Officer to join a well-established international banking organisation within their Branch Banking team in Harrow.

This is an excellent opportunity for an individual with banking experience who is looking to develop their career within Corporate, Commercial, and SME Banking. The successful candidate will support Relationship Managers with portfolio management, client servicing, credit proposal processing, and ongoing account administration.

Key Responsibilities

Support Relationship Managers with the day-to-day management of client portfolios

Prepare and process credit proposals, including balance sheet, cash flow, and income statement analysis

Review documentation, account activity, payment history, and facility information

Maintain strong relationships with existing customers and respond promptly to client queries

Monitor account performance, credit movements, overdue documents, and payments

Support renewals of limits, insurance policies, stock reports, and facility documentation

Liaise with internal departments including Operations and Credit to ensure efficient customer servicing

Attend client meetings alongside Relationship Managers where required and prepare call reports

Ensure accurate record keeping and adherence to internal processes and regulatory standards

Requirements

Minimum 2 years' banking experience

University degree or equivalent qualification

Understanding of banking products and financial instruments

Strong financial analysis and credit writing skills

Working knowledge of legal documentation, valuation reports, and insurance documents

Excellent verbal and written communication skills

Strong attention to detail and organisational skills

Computer literate xjnqpsq with good knowledge of Microsoft Office and database systems

Team player with a proactive and professional approach

Preferably bilingual in English and Urdu and/or Punjabi

Key Attributes

Collaborative and team-oriented

Resilient and adaptable

Professional and motivated

Detail-oriented with strong organisational skills

Customer-focused with excellent relationship-building abilityThis role would suit someone currently working within branch banking, relationship support, SME banking, or corporate banking administration who is looking to further develop their exposure within a client-focused banking environment

Ad ID: 5418338239