Program manager

Description

We are partnering with a global financial services client on the recruitment of a Global Reconciliations Change Management Program Manager to support the delivery of strategic change within the Global Reconciliations Utility (GRU). The GRU provides a common operating and technology model that delivers a scalable and controlled service offering, supporting reconciliation production globally.

In this role, you will be a key member of the strategic reconciliations programme, responsible for developing, delivering, and executing a central Program Management Office (PMO) function while overseeing the execution of key work‑stream outcomes and deliverables across a large, multi‑faceted change portfolio.

Key Responsibilities Include:

Program Management & Delivery - Oversee end‑to‑end delivery of reconciliation change initiatives within a large, multi‑stream programme

PMO Leadership - Establish, manage, and maintain the central PMO with effective governance, reporting, and control standards

Stakeholder Coordination - Collaborate with senior global stakeholders across Operations, Technology, Risk, Compliance, and business units

Requirements & Analysis - Elicit and document business requirements, analyse enhancements, and develop test case scenarios

Change Management - Support business readiness, communication, and adoption activities across impacted teams

Documentation & Reporting - Produce high‑quality project artefacts, dashboards, and programme updates

Risk Management - Identify risks, assess business implications, and escalate issues transparently

Process & Systems Analysis - Define analysis parameters, compile findings, recommend solutions, and support issue resolutionSkills & Experience Required:

Strong programme/project management background within Investment Banking is essential for this role (Capital Markets / Securities Services).

Hands‑on experience delivering large programmes within a financial services technology domain

Proven experience managing a PMO function across multi‑stream change initiatives

Reconciliations domain knowledge

Strong stakeholder management, project tracking, reporting, and escalation skills

End‑to‑end project management capability with excellent communication skills

Experience of vendor management

Strong requirements elicitation, documentation, and presentation skills

Ability to analyse business needs, document requirements, and produce high‑quality deliverables

Experience identifying risks and assessing business/technology impacts

Metrics dashboard capability (e.g., Qlik Sense, Tableau)

Qualifications:

4 + years' experience in programme management or senior PMO lead roles

Strong understanding of business analysis processes and general technical concepts

Demonstrated ability to manage multiple projects concurrently

Bachelor's degree or equivalent professional experience

This role requires 3 days per week on‑site in Belfast. Only candidates who can meet this requirement will be considered. If you're interested in this role, please forward an up‑to‑date copy of your CV this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. xjnqpsq

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Ad ID: 5417738896