Pension Administrator - New Business Team

Description

Pension Administrator

Do you have customer service experience within financial services and enjoy speaking to clients and advisers on the phone?

We're looking for a Pension Administrator to join a busy team, supporting clients and financial advisers with pension-related queries and administration. This role is ideal for someone with a background in finance, banking, investments, or pensions customer service who wants to build a long-term career in the industry.

What You'll Be Doing

Providing high-quality customer service to clients and financial advisers

Handling pension-related queries and requests from start to finish

Processing new business, transfers, and investment instructions

Liaising with internal teams, advisers, and providers

Ensuring all work is accurate, compliant, and completed on time

Building strong relationships through clear and professional communication

What We're Looking For

Essential: Customer service experience within financial services (e.g. banking, pensions, investments, insurance)

Confident speaking to clients and advisers over the phone

Strong attention to detail and accuracy

Good organisational and multitasking skills

Comfortable working with numbers and systems

Proficient in Microsoft Office (especially Excel)

Positive attitude and willingness to learn

What's on Offer

25 days holiday plus bank holidays

Hybrid working (3 days office / 2 days home after probation)

Private medical insurance (after 6 months)

Life insurance (after 6 months)

Pension scheme (after 3 months)

Study support for financial qualifications

Social events

Working Hours

Monday to Friday, 9am - 5pm (35 hours per week)

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. xjnqpsq

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Ad ID: 5418773035