Finance Administration Assistant

Description

We’re looking for a detail-driven and proactive Finance Administration Assistant to join Whistl on a permanent, part-time basis.

This role is ideal for someone who enjoys working with numbers, processes, and people, and who takes pride in delivering accurate, timely financial and administrative support.

You’ll play a key role in supporting invoice delivery, reporting, and operational efficiency while helping to maintain excellent customer experiences.

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About the RoleThe Finance Administration Assistant plays a key role in ensuring smooth financial administration and high service standards across the business. You’ll work closely with internal teams, supporting bespoke invoicing processes, reporting, and customer queries, while ensuring accuracy and efficiency at all times.

Core Responsibilities

Ensure all correspondence is clear, professional, and delivered in a timely manner

Manage bespoke invoicing processes, including preparation of manual billing

Raise invoices and investigate invoice queries

Update and maintain purchase orders

Maintain and update CRM systems

Generate and distribute monthly and ad-hoc Jet reports for multiple account managers

Prepare and submit monthly KPI reports, detailing service levels

Manage bespoke envelope orders, liaising with suppliers for quotes and pricing

Raise invoices for envelope orders and support customer pricing queries

Maintain up-to-date knowledge of Whistl products and internal processes

Support the wider Customer Services and Finance teams as required

Undertake additional duties in line with the role

Additional Information -

Permanent | Part-Time | 22.5 hours per week (3 days)

Benefits

Annual leave enhanced with long service.

Company Pension

Long service rewards: both financial and leave-based.

Health cash plan.

Life assurance scheme.

Critical Illness cover

Access to our prestige benefits and rewards portal.

Career development opportunities.

Access to a well-established Employee Assistance Programme provider. xjnqpsq

And other excellent benefits you'd expect from a market leader.

Requirements

Essential Skills & Experience

Strong organisational skills with the ability to prioritise and meet deadlines

A proactive, hands-on team player with a positive, “can-do” attitude

Self-motivated and able to work independently with strong attention to detail

Confident communicator, both written and verbal, across phone, email, and in person

Strong analytical skills with the ability to interpret data and identify trends

Proficient in Microsoft Office and comfortable using internal systemsDesirable Attributes

Experience using CRM systems

Knowledge of postal or logistics industry workflows

Experience with KPI reporting or performance data analysis

Advanced numerical skills

Ad ID: 5417739037