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Contact Hales Group

Hales Group

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Credit Controller

Suffolk

Hales Group

Contact Hales Group

Hours
Full Time
Posted
12 hours ago
Salary
29500.00 GBP Annual
Recruiter
Hales Group
Closes
18 Nov 2026
Course
No
Recruiter Type
Direct Employer
Contract Type
Permanent

Description

Credit Controller

Bury St Edmunds

GBP29,500 per annum

Permanent, Full Time

Hybrid once trained

We are currently recruiting for a Credit Controller to join a well-established business based near Bury St Edmunds. This is an excellent opportunity for an experienced finance professional to become part of a busy accounts function, supporting credit control activities and maintaining strong customer relationships. The successful candidate will play a key role in ensuring timely payments, resolving account queries, and supporting smooth day-to-day financial operations.

Key Responsibilities: Raise and process sales invoices and credit notes accurately and efficiently. Review billing information to ensure all required details are in place prior to invoice generation. Follow established credit control policies and procedures to support effective debt management. Build and maintain positive working relationships with customers and internal stakeholders. Monitor outstanding balances and proactively chase overdue payments via telephone, email, and written correspondence. Investigate and resolve customer invoice queries, delivering a high standard of customer service throughout. Process incoming payments and accurately allocate funds to customer accounts. Support the wider finance team with additional credit control and accounts duties as required. Requirements: Previous experience within a credit control, sales ledger, or accounts receivable position. Experience working in a high-volume environment with varying invoice values. Strong customer service skills and the ability to communicate effectively with both internal and external contacts. Excellent attention to detail and the ability to prioritise a varied workload. A proactive and organised approach to managing workloads and deadlines.

Please contact Scarlett or Janine on (phone number removed) or send your up-to-date CV to (url removed).

Ad ID: 5419198106

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