Credit Controller

Description

Credit Controller

Sittingbourne

Up to £32,000

Monday–Thursday 8:00am–5:00pm | Friday early finish

We are currently working with a well-established business in Sittingbourne who are looking to appoint a Credit Controller to join their finance team. This is a great opportunity for someone who is confident managing customer accounts, enjoys resolving queries, and takes pride in maintaining accurate ledgers and strong cash flow performance.

The Role

As Credit Controller, you will be responsible for managing a portfolio of customer accounts, ensuring that outstanding balances are collected in line with agreed payment terms. You will play a key role in supporting the company’s working capital position while delivering a professional and proactive service to customers.

This is a varied and fast-paced role involving credit control activity, query resolution, payment allocation, and general finance support.

Key Responsibilities

Account Management & Collections

Take ownership of allocated customer accounts and ensure timely collection of outstanding debt

Proactively contact customers via phone and email to chase overdue invoices

Maintain accurate records of all communication and collection activity

Agree suitable repayment arrangements where necessary

Escalate higher-risk accounts in line with company procedures

Customer Query Resolution

Investigate and resolve discrepancies relating to invoices, payments, and credit notes

Liaise with internal departments to resolve account-related issues efficiently

Ensure all queries are tracked and progressed through to resolution

Maintain regular communication with customers to prevent delays in payment

Cash Allocation & Reconciliation

Accurately post and allocate customer payments to the correct accounts

Identify and resolve unallocated or misapplied cash

Support bank reconciliation activities where required

Maintain accurate and up-to-date customer account balances

Credit Control Administration

Monitor accounts on credit hold and take appropriate action where required

Prepare and distribute customer statements

Provide copy invoices and supporting documentation as requested

Ensure customer account information is kept accurate across systems and portals

Credit Risk & Team Support

Assist with credit checks for new and existing customers

Monitor customer payment behaviour and highlight potential risk issues

Support reviews of credit limits and exposure

Assist with aged debt reporting and analysis

Provide general support to the wider finance team and contribute to process improvements

About You

Previous experience within credit control or accounts receivable

Strong communication skills with confidence in dealing with customers

High attention to detail and accuracy

Strong organisational skills with the ability to prioritise workload

Good Excel skills and experience with finance systems (ERP exposure desirable)

What’s on Offer

Salary up to £32,000 depending on experience

Monday to Friday working pattern with early finish on Fridays

Supportive and friendly team environment

Opportunity to develop within a stable and growing business

If you are a proactive Credit Controller looking for your next opportunity in Sittingbourne, we would like to hear from you.

Not quite the right role but still looking?

Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. xjnqpsq We are Kent’s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients.

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Ad ID: 5418217078