Lead Operations Project Manager

Description

Job Title: Lead Operations Project Manager (Permanent)

Location: Altrincham (Office–Based)

Salary: Competitive + Benefits

Working Hours: 9:00am – 5:30pm

Exciting Opportunity to Lead Nationwide Tech Deployment Projects

We're working in partnership with a highly respected technology solutions provider that specialises in delivering digital transformation projects. With a strong track record of innovation and a growing client base of household–name brands, they re now looking to appoint a Lead Operations Project Manager to take ownership of key deployment programmes and lead a high–performing delivery team.

About the Role

This is a hands–on leadership role combining project delivery with team management. You ll be responsible for coordinating the rollout of technology hardware across client sites nationally, ensuring that every deployment is delivered smoothly, on time, and to the highest standards.

Acting as the central point of contact for clients and internal stakeholders, you ll oversee a team of engineers and coordinators, manage day–to–day deployment activity, and contribute to continuous improvement across operations.

Key Responsibilities

Lead multiple deployment projects across retail client sites Manage a team of engineers and project support staff, providing regular coaching and reviews Own key client relationships and act as a point of escalation for any issues Ensure installation projects are delivered to agreed timelines, budgets and quality standards Analyse KPIs, generate accurate reports and forecast installation resources Collaborate with senior operations and projects leadership to improve tools and processes Provide regular updates to finance and ensure billing processes are aligned Support the successful handover of projects from pilot to rollout phase What We re Looking For

Strong background in project management, ideally within retail, hospitality or IT deployment Experienced in managing and developing small teams Excellent communication and stakeholder management skills Comfortable working with multiple projects under pressure Confident handling escalations and maintaining client trust Prince2, PMP preferred but not essential Familiarity with POS/EPOS systems or IT hardware Desirable (But Not Essential)

Previous experience delivering physical hardware projects across multiple sites A strong understanding of project resource planning and stock forecasting Exposure to working alongside finance and operations teams Why Apply?

Lead high–impact, high–visibility projects across major UK brands Join a growing organisation with ambitious plans and a collaborative team culture

Ad ID: 5416914538