ASB Officer

Description

ASB Officer

Salary: £36,147 per annum plus an £846 annual essential car allowance and excellent benefits

Hours: 35 hours per week – we are also ‘Happy to Talk Flexible Working’

Contract Type: Permanent

Location: Hybrid working – a mixture of home and office working at our office in Speke, Liverpool.

Closing Date: 11 September 2025

Recruitment Date: 22 September 2025

Our vision is Great homes. Strong communities. Bright futures.

This vision supports our mission to provide quality homes and community-enhancing services to those in need. As a social landlord and a major stakeholder in the communities where we work, we work to tackle societal issues and help close the gap on the multiple inequalities that our communities face. Fundamental to this is the provision of good quality housing that people are proud to call their home.

What will your role be?

You will take a proactive and customer-focused approach to enforcement and prevention activity which will support the overall reduction of ASB and crime in our neighbourhoods. You’ll be aiming to provide a first-point response whether that be face-to-face, phone, e-mail, letter or text to all ASB related customer and colleague enquiries. Investigating and responding to reports from members of the community and establishing the priority for legal action as well as constructing detailed evidence to facilitate such action.

You will attend court and provide evidence as a professional witness. You will therefore be experienced in producing accurate witness statements which support the evidence required for civil court proceedings. Building effective relationships with colleagues, customers and key external partners, you will assist in the delivery of new initiatives to combat anti-social behaviour and enhance community cohesion.

Please view the job description within the attached recruitment pack below for further details.

Who are we looking for?

The ideal candidate will have demonstratable experience in a similar ASB role. You will have a high level of written and verbal skills in addition to being able to understand complex analytical information with the ability to translate this into reports and witness statements.

You will have proven experience in the preparation of cases for legal action through to court attendance and advocacy. This role is an excellent opportunity for a great team player with outstanding communication and influencing skills who wants to make a real difference to South Liverpool.

Please view the person specification within the attached recruitment pack below for further details.

Why join us?

You’ll love being part of a caring, inclusive, professional and innovative organisation. You’ll work with colleagues who feel happy, motivated and passionate about what they do as well as working for an organisation that will support and inspire you to do your very best.

How to apply

Please review the recruitment pack below and complete our online application process.

All applicants must apply with a CV and a supporting statement in order to be considered for this vacancy, if either document is not included then your application will not be progressed. Your supporting statement can be completed as part of the online application form and should be a minimum of 200 words.

Encouraging diversity

We are always working to increase diversity and seek people who can bring diverse thinking, who care about our purpose, and fully support our values and commitment to our customers. We therefore welcome applications from all diverse backgrounds, cultures, perspectives, and experiences to support innovation, creativity, and to help us build balanced teams from all walks of life.

We understand applicants from ethnic minority backgrounds and/or with a disability may have experienced additional barriers when applying for a new role and so we offer applicants from ethnic minority groups or disabled applicants a guaranteed interview if they wish to apply under the relevant scheme and meet all the essential criteria outlined in the person specification.

If you wish to apply under either of these schemes, then please ensure you select "YES" to the relevant question on our online application form.

Further information

For further information about this exciting opportunity please download the recruitment pack at the bottom of this page

Ad ID: 5417041039