Streetworks Coordinator

Description

Description

As a Streetworks Coordinator, you will support the Operations Team and scheduling, providing support to ensure that the company’s work is effectively programmed meeting our clients SLA’s and customers’ expectations.

Key Responsibilities

We are looking for someone who will:

Permit Stops Monitor and process site stop notifications received via GTM emails, ensuring updates are accurately captured across F&C and L&P/Civils.

Permit Starts

Act as the first point of contact for operational crews regarding permit starts, including resolving FSM issues and supporting new crews.

Coordinate with Streetworks/Scheduling to initiate permits where jobs cannot be dispatched via FSM.

Late Starts, Stops & FPN Management

Ensure all late starts, stops, and Fixed Penalty Notices (FPNs) are supported with clear and accurate notes outlining the reasons.

Apply appropriate accountability, including escalation to CSP where issues are attributable to coordination activities.

Permit Errors & Corrections Manage permits raised in error by requesting revert starts and coordinating rebuilds through the TMA inbox.

Job Rebuilds & Completions

Maintain and utilise the completions list to identify jobs requiring rebuild, ensuring these are sent to STW via the TMA inbox.

Treat rejected and suspended jobs as aborted and arrange timely rebuilds through the appropriate process

Parked Jobs

Ensure all parked jobs have clearly recorded reasons and are reviewed and communicated appropriately.

Coordinate with STW to manage permit ownership for parked jobs.

Systems & Data Management Maintain accurate and timely updates across all systems, including FSM, SAP, Street Manager, and shared inboxes.

Team & Operational Support Support CSP in identifying and maintaining effective cover arrangements across teams, management, and planning functions to ensure continuity of service.

Skills, Knowledge & Expertise

Previous Experience / Skills

Experience within Utilities or a similar operational environment is desirable

Previous experience in a planning or coordination role

Strong organisational skills with the ability to prioritise and manage workload effectively

Ability to work under pressure and meet deadlines

Excellent communication skills

High attention to detail with a logical approach to problem-solving

Job Benefits

We offer a competitive salary based on experience along with a full benefits package.

Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.

We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.

About Network Plus

Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater. xjnqpsq

We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer.

We are actively working with colleagues across the Network Plus Group to develop an inclusive environment – we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances

Ad ID: 5418433284