Quality Assurance Manager

Description

Job DescriptionEffectively managing and motivating the UK based Quality Auditors for all DO & CO Units in the UK, ensuring that they are being developed, have direction, and are provided with meaningful feedbackImplementing legal requirements of Food Safety, as well as constantly improving the HACCP System and food safety procedures based on the Codex AlimentariusEnsuring compliance with HALAL requirements and preparing the annual certificationCompleting Supplier Audits liaising with the Purchasing Manager to ensure the raw materials comply with exceptionally high DO & CO standards. All ingredients should have an internal specificationManaging and planning scheduled audits, like Hygiene Audits, Glass and Foreign Body Audits, GMP and HACCP AuditsLiaising with external bodies like EHO and FSA to ensure the production is updated when the legislations are amended. You will strive to achieve the annual third party certification in accordance to FSSC 22000 StandardBuilding partnerships with customers. Identifying and investigating non-compliance and act as appropriateEstablishing processes to ensure all specifications and recipes are up to dateForward, strategic thinking leader always looking to exceed targets and expectations whilst maintaining the collectiveness of the team and culture of DO & COMaintaining good working relationships with all DO & CO family members as well as our partners, vendors, and other stakeholdersCompleting quality assessment reports, following through, and acting as necessaryWorking closely with the Executive teams and Operations Manager to ensure safe productsResponsible for approval of current and new supplier data analysis and statistical interpretationMaintaining accurate and up to date documentation. All procedures are subject to document control including issue date and numberInvestigating complaints. You will record all complaints and oversee the investigations providing feedback to our partners, suppliers, and Senior ManagementPrecise and accurate reporting to the Executive Team and Head OfficeTaking responsibility for all your actions, supporting your team, and celebrating successes as a familyCompany DescriptionOur production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress.

QualificationsRole model ability, leading a team, ready to roll up your sleeves and do what is needed to provide the best service with a problem-solving mentalityPassion for high-end cuisine, love for food and motivation to deliver exceptional serviceWell presented, professional individual with a can-do, positive attitude that indulges in team successThe ability to be a positive change champion for DO & CO, identifying key impact areas and priorities and supporting change programmes and strategiesMeticulous attention to detail and data driven with the ability to influence different departments to suggest, implement and track DO & CO standardsBuild strong relationships with colleagues, mentoring and motivating, creating a team spirit, encouraging them to be at their bestYou are a clear and engaging communicator, strong written and verbal English, and will use a variety of methods to keep the team well informedFlexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for our partners and the DO & CO familyHave a great understanding and working knowledge of your department and be the expert in delivering practical actions for its improvement by taking a hands-on approachHACCP & Food Hygiene CertificationBSc Food Science or previous experience in a similar roleHighly proficient in Microsoft Office package with excellent working knowledge of reporting and managing dataUnderstanding of Health and Safety principles.Understanding of Sustainability requirementsAdditional InformationWe believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including:

Competitive SalaryEnjoy perks by referring your friends through our Refer a Friend SchemeSave money and time with On-Site Free MealsExpand your skills and knowledge through our in-house training opportunities.A business where you can have a real impact, we're not afraid of new ideas!Genuine career development opportunities, both nationally and internationallyThe opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment marketDO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

Ad ID: 5417116511