Guest Services/ Bookings Administrator

Description

JOB TITLE: Temporary to Permanent Guest Services/Booking Administrator

LOCATION: Dawlish

SALARY: 25,500

HOURS: 8:30 AM - 6:00 PM (With a day off at the weekend and a day off in the week)

BENEFITS: We would love for you to join us, some of the great perks of temping through Office Angels include

Weekly payAccess to Boost - our exclusive platform with discounts on hundreds of retailers, a well being hub with recipes, an exercise area, and a mindfulness section with blogs & videosTemporary candidate of the month awardTemporary candidate lunches/treatsRegular pay reviewOnline time sheetsA dedicated consultant as an additional layer of supportWe are looking for a friendly and welcoming Guest Services/Bookings Administrator to join a vibrant team on a temporary to permanent basis. This role combines front desk responsibilities with administrative support, ensuring smooth operations and excellent customer service. The ideal candidate would be comfortable working in a busy environment, adaptable, and able to use their initiative to problem solve and ensure the guests and visitors have the best experience over the phone, and during their stay. As this role is initially temporary with the view to become permanent you must be available immediately to be considered for the role.

Key Responsibilities

Answer incoming calls and handle enquiries professionallyManage guest check-in and check-out processesProvide administrative support for bookings and reservations, using multiple computer systems and up selling where possibleMaintain organised communication and accurate recordsWhat We're Looking For

High standards of customer serviceFlexibility to work within the needs of the business, as this is a seasonal industryExcellent communication and organisational skillsConfident working under pressureAbility to handle tasks efficiently and multitask in a busy environmentA positive, customer-focused attitudeIf you think you have the right skills for this role, please call (phone number removed) or email (url removed)

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Ad ID: 5417540698