Customer Service/Admin

Description

Customer Service House Builder, Social Housing, construction Immediate until Christmas GBP12.94 + holiday Your new Role

Are you passionate about delivering excellent customer service and have experience in housing, construction, or building services? My client is looking for a proactive and organised Customer Coordinator to join a friendly team of 4-5 professionals.

About the Role

As a Customer Coordinator, you'll be the first point of contact for customers, handling queries over the phone and ensuring their concerns are resolved efficiently. You'll be responsible for updating customer records using in-house systems and spreadsheets, and collaborating closely with your team to maintain a high standard of service.

Key ResponsibilitiesResponding to customer queries via phone and emailLogging and updating customer information accuratelyUsing internal systems and Excel spreadsheets to manage dataLiaising with internal teams to resolve issuesSupporting a collaborative team environmentThis is an on-site role Monday to Friday based in BirchwoodIdeal CandidateStrong communication and problem-solving skillsConfident using IT systems and Microsoft ExcelA team player with a customer-first mindsetOrganised, detail-oriented, and able to manage multiple tasks

What you need to know

- GBP12.94phr + holiday pay

- Weekly pay

- On site in Birchwood Monday to Friday

- 37.5 hours per week can be flexible on starting times.

- Immediate start

- Interview to be held 2nd and 3rd of October

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #

Ad ID: 5417222315