Administrative Assistant

Description

Administrative Assistant - IT focused clientLocation: LondonSalary: Circa GBP26,000 to GBP28,000 (dependent upon experience)Hours: Monday - Friday, 8:30am - 5:30pm (1-hour lunch break)Are you highly organised, proactive, and tech-savvy? Do you enjoy supporting a busy team and being the go-to person who keeps everything running smoothly? If so, we'd love to hear from you.We are seeking an Administrative Assistant to join our London-based technical support team. This role is vital in ensuring we deliver excellent service to our clients and provide seamless coordination within the team.The RoleYou will be the first point of contact for many client enquiries, responsible for managing inbound communications, coordinating workloads and diaries, onboarding new clients, and liaising with suppliers. Over time, you'll also develop the skills to provide basic technical support, helping our team deliver the highest level of service.Key Responsibilities Answer and manage inbound client enquiries promptly and professionallyCoordinate technical support requests and assist with scheduling site visitsRespond to new business enquiries and coordinate responses with the technical teamSupport onboarding of new clients and maintain excellent client relationshipsIdentify opportunities to improve client support processesGeneral office administration and maintaining a professional office environment Skills & Experience RequiredEssential: Experience working on Apple/Mac systemsPrevious experience coordinating and supporting team workloadsExcellent written and verbal communication skillsStrong planning skills and attention to detailAbility to manage multiple tasks and priorities independently Desirable: Higher education qualificationExperience within an IT or technical support environment Personal Qualities We're looking for someone who is: Resilient, motivated, and proactiveFriendly, outgoing, and positiveA strong team player but equally confident working independentlyAble to use initiative and common sense in problem-solving What We Offer Competitive salary of GBP26,000 (dependent on experience)Supportive and friendly team environment with opportunities to develop technical knowledgeA role where no two days are the same and your contribution makes a real impact Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.

Ad ID: 5417502407