Sales Co-ordinator

Description

Job Description

Job Title: Sales Co-Ordinator

Reporting to: Office Manager

Location: Tetbury, GL8

Job Type: Permanent

Hours: Monday - Friday, 8:30am - 5pm

Woodlodge Products Ltd is the UK's leading supplier of garden pots with a reputation for excellence and expertise in the design and distribution of gardenware and horticulture products. The family business has been trading since 1987, prioritising quality and end-to-end customer service. Woodlodge distributes products to over 2,000 garden centres and retail outlets nationwide.

We now have an exciting opportunity for a full-time Sales Co Ordinator to join our team. The new team-member will play a key role in assisting with all clerical sales office tasks, with a focus on managing dropship accounts to ensure a seamless customer experience from order to delivery. The successful candidate will have an experienced background in administration, excellent communication skills, and the ability to manage multiple responsibilities in a busy environment.

Key Responsibilities

Liaising with customers via telephone and email to resolve queries;

Managing dropship accounts, following up on enquiries and ensuring timely delivery to meet customer expectations;

Oversee daily sales, quotes and credit notes from Sales Managers;

Ensuring sales orders are matching to customer purchase orders in line with agreed ranges;

Handling of any public enquires as a point of contact via telephone or email;

Maintain stock of sales materials, catalogues, and office supplies;

Any other reasonable clerical office tasks to ensure smooth running of the business.

Knowledge, Skills and Experience Required

Experience using all Microsoft Programmes is essential, particularly Excel;

Excellent organisational and time management skills with the ability to multi-task and prioritise appropriately;

Strong communication and interpersonal skills with the ability to build effective team and customer relationships;

Proven experience in a similar administrative role (minimum 3-5 years);

Ability to work independently and collaboratively as part of the team.

Personal Characteristics

A strong attention to detail is essential;

Thrives in a collaborative setting;

Positive attitude and the ability to work under pressure;

Resilient and self-motivated;

Trustworthy and reliable.

Company Benefits

25 days holiday plus bank holidays, rising by 1 day per year (after 2 complete years of service) up to 27 days;

Contributory pension scheme (4% matched contribution);

Death in service benefit of 3x your annual salary;

Cycle to work scheme;

Fresh fruit/refreshments in the office;

Company social events;

Bonus scheme (non-contractual);

EAP programme;

On the job training;

An inclusive working environment;

A friendly and supportive culture.

Job Types: Full-time, Permanent

Pay: GBP30,000.00-GBP35,000.00 per year

Additional pay:

Bonus scheme

Benefits:

Additional leave

Company events

Company pension

Cycle to work scheme

Employee discount

Free parking

Life insurance

On-site parking

Sick pay

Schedule:

Flexitime

Monday to Friday

Application question(s):

Location within 45 minutes from Tetbury

Licence/Certification:

UK Driving Licence (required)

Location:

Tetbury GL8 8YL (preferred)

Work Location: In person

Ad ID: 5416935110