Contact Compass Point Recruitment
Compass Point Recruitment
Customer Experience Executive
Mildenhall, Suffolk
- Hours
- Full Time
- Posted
- 3 days ago
- Salary
- £25,000 - 30,000 - Annum
- Recruiter
- Compass Point Recruitment
- Closes
- 19 Oct 2025
- Course
- No
- Recruiter Type
- Direct Employer
Description
Customer Experience Executive | Mildenhall | Up to £30,000
I'm delighted to be recruiting for a Customer Experience Executive to join a forward-thinking business in Mildenhall that places people and customer satisfaction at the very heart of what they do. If you thrive on problem-solving, building relationships, and delivering a first-class service, this could be the ideal next step in your career.
The Role
As a Customer Experience Executive, you'll play a key role in ensuring every customer interaction is smooth, professional, and memorable. From managing orders and processing requests, to handling enquiries and supporting the sales team, you'll be the person customers rely on to get things done.
This role isn't just about customer service it's about creating loyalty and adding value. You'll work closely with cross-functional teams, support compliance processes, and take a proactive approach to resolving issues before they become problems.
What We're Looking For
We'd love to hear from you if you have:
25 years' experience in customer service, account management, or sales support
Excellent interpersonal and communication skills, with strong phone and email etiquette
Confidence working in a fast-paced environment with shifting priorities
Strong attention to detail and a solution-focused mindset
Good IT skills, ideally with ERP/CRM systems and Microsoft Office
Why Apply?
Competitive salary of up to £30,000
Be part of a company that genuinely values its people and invests in their development
A varied role combining customer service, operations, and sales support
Join a collaborative, inclusive team where your contribution is recognised
Excellent opportunities for professional growth as the business continues to expand
Location & Hours
Based in Mildenhall, this is a full-time role, Monday to Friday (standard office hours). Hybrid options available
If you're a customer service professional looking to take your career to the next level, I'd love to hear from you. Apply today and let's have a chat about whether this role could be the right fit for you
Ad ID: 5416987462
Stay Safe
"Be wary of buyers asking to use 'Gumtree delivery' or 'Payments on Gumtree' because Gumtree doesn't offer these services currently. Requests from Whatsapp or SMS could be scams"
"Only access Gumtree from gumtree.com and do not follow links sent by other users"
"Share photos and ask lots of questions about the items you are buying and selling"
"If an ad or reply sounds too good to be true, it probably is"
"Use the 'Reply to ad' button for your safety and privacy"
"Don't reply to email addresses hidden in text and pictures"
"Trade in person, use PayPal 'paying for an item or service' to transfer money"
"Beware of fake Gumtree, eBay or escrow sites and invoices"
1 of 8