Store Manager

Description

Store Manager – Luxury Jewellery | Lakeside

Up to £35,000 + Quarterly Bonus | Diamonds Factory

Do you know how to turn a great store into a high-performing one? Are you an experienced jewellery or luxury retail leader who loves developing people and creating memorable customer experiences?

The role

Diamonds Factory is looking for an experienced Store Manager to lead our Lakeside store.

This is a hands-on leadership role for someone who understands premium retail. You’ll take ownership of the store’s commercial performance, lead and develop your team, and ensure every customer receives the personal, knowledgeable service expected when buying jewellery for life’s biggest moments.

You’ll be visible on the shop floor, supporting customers, coaching your team and creating an environment where people want to perform.

What you’ll be doing

Leading, motivating and developing the store team

Driving sales, conversion, average order value and store targets

Coaching the team to deliver a consultative luxury sales experience

Building relationships with new, returning and high-value clients

Taking ownership of store performance and key commercial metrics

Maintaining exceptional visual merchandising and brand standards

Managing stock, security, compliance and day-to-day store operations

Developing strong product knowledge across diamonds, jewellery and craftsmanshipAbout Diamonds Factory

Part of Neve Jewels Group, Diamonds Factory specialises in beautifully crafted, personalised jewellery, combining expert craftsmanship with a modern, customer-focused approach. xjnqpsq

What’s in it for you?

Salary up to £35,000

Quarterly performance bonus

20 days’ holiday + bank holidays

Private healthcare

Company pension

Employee discount

24-hour Employee Assistance Programme

Referral scheme

Learning and development opportunitiesThe person

We’re looking for someone with:

2+ years’ Store Manager experience within luxury retail

Jewellery, watches or another high-value retail background preferred

A strong record of achieving sales targets

Experience coaching and developing retail teams

Confidence working with high-value customers

Strong commercial awareness and attention to detail

Flexibility to work weekends and bank holidaysWhat’s next?

If you’re ready to lead a luxury jewellery store where customer experience and commercial performance go hand in hand, we’d love to hear from you

Ad ID: 5419155675