Retail Manager (Luxury Boutique)

Description

Working Hours - 5 Days out of 7 Between 9.30am to 6pm Monday to Sunday

We're working with a well-established luxury goods business with a long-standing reputation for quality. They're now looking for an experienced Retail Manager to launch and lead their new flagship store in Glasgow City Centre.

This is a varied, hands-on role where you'll lead a small retail team of 3, drive local promotional activity, and shape the store's offering to meet customer demand. You will have the opportunity to take full ownership of a high-profile store within a respected organisation with a blend of operational responsibility and creative freedom in your role. It would suit someone with a commercial mindset and strong communication skills - someone who enjoys building relationships and storytelling, sharing the companies history, craftsmanship and how the products origins.

What you'll be doing:

Managing all day-to-day aspects of the store, ensuring smooth operations and excellent customer service

Leading and developing a team of Retail Sales Assistants, setting rotas, approving timesheets and coaching for performance

Driving store sales and community engagement through events, promotions and local marketing initiatives

Monitoring store performance, reporting on sales figures, stock levels, margins and costs

Creating and refreshing store layouts and product displays, ensuring the shop is well presented and commercially appealing

Work closely with the merchandising, production and area sales teamsWhat we're looking for:

Proven experience in a retail management role, leading a small team

Experience with luxury, high-quality products would be a strong advantage

Strong customer focus, passionate about providing exceptional levels of service

A confident people manager who can lead by example and motivate a team

Creative and hands-on, with a flair for layout planning, local marketing and events

Strong commercial awareness with the ability to interpret sales and performance data

Comfortable using stock and reporting systems, along with Microsoft Office

Organised, detail-oriented and calm under pressure

Ad ID: 5416900730