New Business Assistant

Description

Legal Support Administrator

St Albans – Office Based | £25,000 - £30,000

Are you a detail-oriented administrator with a passion for delivering exceptional client service? We’re working with a well-regarded law firm in St Albans who are looking for a Legal Support Administrator to join their busy and supportive team.

In this full-time, office-based role, you'll play a vital part in supporting the Private Client and Residential Property departments. You’ll be responsible for onboarding new clients, managing compliance checks, and assisting with new business enquiries — all while helping to ensure a consistent and high-quality client experience.

Key Responsibilities

Open and close files (electronic and physical) in line with firm policies

Handle new client onboarding: verify ID, input data, complete AML and conflict checks

Prepare and issue client care documents and terms of service

Support legal teams by flagging any compliance issues during file opening

Maintain accurate client and contact databases

Respond to internal and external queries in a timely, professional manner

Take new enquiries via phone, email, website or in person

Support Private Client team with administrative tasks

Provide general assistance to the wider support team where required

Essential Skill

Previous legal secretarial, administrative or office-based experience

Exceptional attention to detail and strong organisational skills

Comfortable working to deadlines and managing multiple tasks

Friendly and confident communicator – both written and verbal

Tech-savvy with experience using case or practice management systems (desirable)

Knowledge of legal compliance or AML processes is a plus

Package

£25,000 - £30,000

Monday – Friday, 9am – 5pm

St Albans – Office Based

Supportive culture

Excellent benefits and progression opportunities

Ad ID: 5416917343