Justice Services Administrator

Description

We have an exciting opportunity to work for North Wales Police at their headquarters in St Asaph for Justice Services Administrators.

As a Justice Services Administrator, you will provide vital administrative support within the Justice Administration department, ensuring the smooth operation of critical functions that affect victims, witnesses, and the justice system as a whole.

Key Responsibilities:

Handle transactional administrative tasks related to collisions, tickets, summons, and witness care with precision and adherence to Service Level Agreements (SLAs).

Maintain and update essential IT systems and records, such as the Record Management System (RMS) and the Witness Management System (WMS).

Work collaboratively with internal and external agencies to address inquiries effectively.

Monitor performance metrics and provide valuable feedback on business processes.Provide dedicated support to victims and witnesses, ensuring they receive timely information and care.

What We Offer:

Hourly Rate: £13.53

Contract Type: Temporary

Working Pattern: Full-time - Hybrid

Location: Justice Services, St Asaph

To thrive in this role, you should bring:

NVQ Level 3 in Administration or equivalent experience.

Intermediate IT skills, including proficiency in Microsoft Office and a typing speed of at least 35 wpm.

Strong communication skills, both verbal and written.

Clerical experience, including filing and typing.

A self-motivated and proactive attitude, with the ability to prioritise tasks and meet deadlines.Welsh Language Requirement:

Verbal Level: 2 (Ability to respond to simple requests)

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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Ad ID: 5417123784