Mandarin Speaking Warehouse Team Leader

Description

Team Leader (Mandarin Speaking)

16:00–00:30 Flexible Days Off

Reports to

Immediate Supervisor

Job Outline

Responsible for planning and organising warehouse activities efficiently and safely. Motivating and inspiring employees by leading by example . Ensuring that the team complies with legislation and company standards, by providing a high level of customer service at all times.

Key Performance Indicators

Customer focus Delivering an exceptional service to internal staff and external customers.

Strong communication skills both written and verbal.

Delivering results ensuring daily targets are met.

Teamwork working effectively with all staff groups and developing a culture of respect and professionalism at all times.

Personal drive demonstrating a passion and commitment to further progress career at 4PX

Health and Safety Responsible for ensuring a safe workplace and adherence to good housekeeping practices.

Main Duties & Responsibilities

Including Decision Making, Complexity and Contact with others

Warehouse Management

Managing the daily work plan.

Adherence to stock management systems.

Responsible for stock management, ensuring that missing and stolen items are investigated swiftly and remedial actions are in place to prevent further loss.

Manage and organise daily picking requirements.

Supervise picking and checking process for accuracy and to ensure customers order fulfilled.

Assist in employee training, development and engagement.

Plan and organise warehouse activities and delegate appropriate tasks to ensure maximum efficiency is obtained.

Identify areas for improvements and implement changes where appropriate e.g. ensure stock is stored in the most appropriate location.

People Management

Induct new staff efficiently and effectively, so that they quickly fit into the team.

Ensure effective communication channels are established and maintained to improve teamwork, motivation and commitment.

Monitor staff performance against objectives and initiate actions to address shortfalls.

Monitor activities to ensure each person has the adequate skills and competence to achieve job requirements.

Identify and raise staff training needs.

Motivate and coach staff to assist them in achieving their long–term goals at 4PX

Conduct regular team briefings.

Customer Service

Responsible for resolving issues with orders and customer deliveries

Ensure staff provide internal and external customers with a high level of service.

Health and Safety

Ensure that the team comply with legislation and company policies and procedures

Raise issues that may impinge on health and safety requirements and ensure they are rectified immediately.

Investigate accidents and incidents and generate reports

Ensure that the warehouse space is kept tidy and free from hazards.

Any other duties as required, appropriate to the level and skills of the post holder.

Qualifications, Skills, Knowledge & Experience required for role

Essential

Experience of leading a team in a warehousing and logistics environment.

Excellent people management and communication skills

Drive for creating a safe working environment.

Effective problem solver with ability to implement continuous improvement systems.

Knowledge and operation of WMS systems.

Good level of IT skills.

Desirable

Knowledge and experience of Health and Safety, preferably IOSH standard.

Job Type: Full–time

Benefits:

On–site parking

Ability to commute/relocate:

Dunstable: reliably commute or plan to relocate before starting work (preferred)

Experience:

Warehouse: 1 year (preferred)

Language:

Mandarin (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Ad ID: 5417425523