Operational Readiness Manager

Description

Operational Readiness Manager

12 month contract

£600 per day (outside iR35)

Start ASAP

London / Hybrid (1-2 days per week on-site)

We are seeking an experienced Operational Readiness Manager to oversee the preparation, transition, and stabilisation of operational teams during a large-scale transformation and data migration programme. The role is critical in ensuring operational continuity, managing the impacts of change on business functions, and driving readiness activities to support a seamless go-live.

You will work closely with business units, operational teams, and technology leads to define readiness criteria, implement interim processes, and coordinate BAU start/stop planning. Additionally, you will provide leadership for incident management during and after the transition period.

Operational Transformation Leadership:

Lead the planning and execution of operational readiness activities for transformation and migration programmes in the financial services sector.

Process Definition & Interim Operations:

Design, document, and implement interim processes to maintain service delivery during transition periods.

Oversee start/stop planning for BAU activities to ensure minimal disruption.

Incident Management Leadership:

Establish, lead, and coordinate incident management teams to address operational issues during migration and go-live phases.

Drive swift resolution and escalation of critical issues.

Stakeholder Management:

Work with operational leads, technology teams, and senior executives to align readiness plans with programme timelines.

Provide regular progress and risk updates to stakeholders, including executive leadership.

Readiness Criteria & Testing:

Define operational readiness criteria and ensure these are met ahead of go-live.

Participate in cutover planning, business verification, and operational acceptance testing.

If this role is of interest to you then please contact David Eales with an up to date CV

Ad ID: 5416965559