Night Shift Customer Operator

Description

Red Recruitment is recruiting a Customer Operator to join our client who offers CCTV and Alarm Services to other businesses. The ideal candidate will be reviewing CCTV footage and handling inbound and outbound calls as well as completing administrative tasks relating to the footage.

This role will be working within a close knit team, is night shifts only and the salary is £26,667 per annum.

To be a successful candidate for this role, please note the client will conduct credit checks and background referencing (for the past 5 years).

Benefits and Package for a Customer Operator:

Salary: £26,667 per annum

Hours: 4 on 4 off, night shifts (7pm - 7am)

Contract Type: Permanent

Location: Whitchurch, Bristol

Located near The Imperial Retail Park

Matching pension contributions

4* life assurance

Generous holiday allowance

Free onsite parking

Small and friendly teamKey Responsibilities of a Customer Operator:

Alerting the relevant individuals of any suspicious activity, this may be making telephone calls to various departments within and outside the business, this can include the police, a client and/or the management team

Ensuring all data received is processed in accordance with the requirements of the industry standard and completing any other administrative tasks

Controlling the suspension and close down of all incidents

Reviewing CCTV from clients

Handling high volume inbound and outbound calls, some of these may be difficult

Ensuring all email correspondence is dealt with in a professional and timely mannerKey Skills and Experience of a Customer Operator:

You must have a full UK driving licence

You should be tech-savvy and enjoy using various systems at one time

Having a professional manner as you will be talking to various individuals, within and outside of the business

Be comfortable with inputting data accurately

Ability to manage internal and external relationships

Self-motivated, hard-working and dedicated are all required skills

Previous customer service experience is required

You should also be able to work in a fast paced environment and be able to work well under pressureIf you are interested in this position and have the relevant experience required, please apply now!

Red Recruitment (Agency)

Ad ID: 5416900324