IT Services Support Engineer

Description

IT Support Engineer - UK Remote

Fully Remote | UK Only

Windows Server, Desktop, Software & Systems Support

£32,000 - £37,000 + bonus, pension, training & developmentJoin a fast-growing, global leader in mission-critical systems, where you'll be part of a collaborative, innovative, and supportive team.

We're looking for a technical problem solver with excellent communication skills who can work calmly under pressure. You will need to be eligible for (or already hold) UK Security Clearance.

Key responsibilities include:

Delivering technical support for a wide range of IT Services & Applications

Assisting with new product introductions and ensuring smooth deployments.

Investigating and resolving complex product issues, both remotely and on-site when required.

Supporting knowledge transfer to regional teams and partners.

Developing documentation and tools to improve product supportability.

Using remote access tools to diagnose and resolve issues without risking customer operations.Essential skills & experience:

Technical knowledge of Windows Server/Client environments.

Programming or scripting experience i.e. SQL, C#, Bash, Python

Strong written and verbal communication skills.

Methodical troubleshooting and attention to detail.

Ability to multi-task, prioritise, and adapt quickly.If you are looking for a rewarding career in a fast-growing company, hit apply!

Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy

Ad ID: 5416917275