Contact Healthy Careers
Healthy Careers
IT Field Service Engineer
Maidenhead, Berkshire
- Hours
- Full Time
- Posted
- 3 hours ago
- Salary
- £30,000 - 40,000 - Annum
- Recruiter
- Healthy Careers
- Closes
- 02 Dec 2025
- Course
- No
- Recruiter Type
- Direct Employer
Description
IT Network & Cabling Engineer
Permanent / Full-time
**IT MSP (Managed Service Provider)**
Job Profile
Looking for a skilled IT Network & Cabling Engineer with demonstrable experience in an MSP (Managed Service Provider) in IT Field Service engineer role or similar.
This role requires a customer-focused mindset, a diligent and logical approach to troubleshooting, and a strong commitment to service excellence. Candidates must be based within commuting distance of Maidenhead and be prepared to travel to client sites on a regular basis.
Key Responsibilities
Provide onsite technical support, troubleshooting and maintenance across various client environments.
Install, configure, and support IT hardware, software and network systems.
Work with internal teams to escalate and resolve complex technical issues promptly.
Deliver excellent customer service and maintain high client satisfaction levels.
Maintain up-to-date documentation of all work carried out and support provided.
Ensure systems and services meet defined SLAs and customer expectations.Skills/Experience
Essential:
Experience in an IT Field Engineer role or similar within an MSP
Strong knowledge and hands-on experience with:
Active Directory and Group Policy administration
Windows Server 2008 and above
Windows Desktop OS (Windows 7 and above)
Hyper-V setup and administration
Microsoft 365 tenant setup and administration
SharePoint Online configuration and support
Core networking (DNS, routing, switching)
Firewall configuration (Meraki / Draytek / Sophos)
Familiarity with VoIP platforms, preferably Gamma
Experience with Apple device support
Previous experience with Managed Service Platforms and RMM toolsDesirable:
Industry-recognised certifications such as MCSE, CCNP, HP ASE
ITIL Foundation Certificate
Experience with Cisco or HP networking infrastructure
Knowledge of scripting (PowerShell, batch files, VBScripts)
Understanding of Network Security technologies including IDS/IPS
Experience with desktop imaging tools and software
Ad ID: 5417244614
Stay Safe
"Only access Gumtree from gumtree.com and do not follow links sent by other users"
"Share photos and ask lots of questions about the items you are buying and selling"
"If an ad or reply sounds too good to be true, it probably is"
"Use the 'Reply to ad' button for your safety and privacy"
"Don't reply to email addresses hidden in text and pictures"
"Trade in person, use PayPal 'paying for an item or service' to transfer money"
"Beware of fake Gumtree, eBay or escrow sites and invoices"
1 of 7