Helpdesk Analyst

Description

Calling all Technology graduates!!!!!!!!

Our client, a leading retail company in the south coast, is currently seeking a Helpdesk Analyst to join their IT support team on a contract basis- this could be a great opportunity for a graduate, someone with 1-2 years tech experience or if you're looking for a change in your current career.

Key Responsibilities:

Providing assistance in resolving technical issues

Troubleshooting both hardware and software problems

Managing and maintaining support tickets

Ensuring timely and efficient resolution of support requests

Collaborating closely with internal teams to ensure seamless IT operations

Documenting and logging support activities and resolutions meticulously

Job Requirements:

troubleshooting and problem-solving skills

Excellent communication abilities

Ability to manage and prioritise multiple tasks

If you are a Graduate or an IT Analyst with a passion for providing technical support and are looking for a new contract opportunity, we would love to hear from you. Apply now to join our client's dynamic and dedicated IT support team

Ad ID: 5416940594