Contact Clearwater People Solutions
Clearwater People Solutions
2nd Line Support Engineer
Burgess Hill, West Sussex
- Hours
- Full Time
- Posted
- 6 hours ago
- Salary
- £32,000 - 36,000 - Annum
- Recruiter
- Clearwater People Solutions
- Closes
- 01 Dec 2025
- Course
- No
- Recruiter Type
- Direct Employer
Description
Our client, a Microsoft Cloud partner, is currently recruiting for a 2nd Line Service Desk Technician to join their growing team. The 2nd Line Service Desk Technician will ideally have a background working for an MSP previously. this is a fantastic opporuntiy to support a wide range of Microsfot products!
The 2nd Line Service Desk Technician will be responsible for providing remote and onsite support to a range of clients.
Key Experience for the 2nd Line Service Desk Technician
Experience in an IT Service Desk Environment
Good customer awareness, ability to manage customer expectations.
Excellent problem-solving skills
Office 365
Azure Active Directory
Azure including Virtual servers and Intune/Endpoint Manager
SharePoint Online
Exchange Online
Exchange Hybrid with 365
Windows 10/11
Windows Server 2012R2/2016/2019/2022
Backup Solutions - (Acronis, Azure Backups)
Active Directory
Networking and Firewall Configuration (Palo Alto, UDM Pro, Draytek etc)
Wifi - Unifi
VPNs - IPSEC/PPTP/SSL/SSTP & Azure VPN
DHCP, DNS, Group PoliciesPlease apply as directed
Ad ID: 5417237890
Stay Safe
"Only access Gumtree from gumtree.com and do not follow links sent by other users"
"Share photos and ask lots of questions about the items you are buying and selling"
"If an ad or reply sounds too good to be true, it probably is"
"Use the 'Reply to ad' button for your safety and privacy"
"Don't reply to email addresses hidden in text and pictures"
"Trade in person, use PayPal 'paying for an item or service' to transfer money"
"Beware of fake Gumtree, eBay or escrow sites and invoices"
1 of 7