Property Portfolio Coordinator

Description

Job Title - Property Lettings Coordinator

Location - London

Salary - £30,000 - £35,000 DOE

Job Type - Permanent

Are you highly organised, commercially savvy, and confident working in a fast paced environment? We're looking for a motivated Property Lettings Coordinator to join our clients team and play a key role in supporting their property operations.

About the Role

As a Property Lettings Coordinator, you will be the first point of contact for digital and telephone enquiries from prospective tenants and landlords. You'll manage multiple tasks simultaneously, ensuring that all enquiries are handled professionally and efficiently, while also supporting the lettings team with administration, reporting, and performance tracking.

Key Responsibilities

Handle and respond to lettings enquiries via telephone, email, and digital platforms

Manage lettings administration and support the smooth progression of tenancies

Coordinate with landlords, tenants, and internal teams to deliver excellent service

Maintain accurate records and update property management systems

Monitor and report on lettings KPIs, providing clear updates and insights to the management team

Produce reports and data analysis using Excel to support decision-making

Proactively identify opportunities to improve processes and contribute to the commercial success of the business Skills & Experience

Strong organisational and multitasking skills, with the ability to prioritise under pressure

Commercial awareness with a proactive approach to lettings opportunities

Excellent communication skills, both verbal and written

Advanced proficiency in Microsoft Excel (pivot tables, VLOOKUP, reporting dashboards)

Comfortable working with KPIs and data-driven performance reporting

Previous experience in a property lettings, estate agency, or customer service environment is desirable

Ad ID: 5417041005