Service Engineer

Description

About the Role

We are looking for a Service Engineer to join our growing service team. You will be responsible for servicing, maintaining, and repairing recycling equipment on both a scheduled and reactive basis, ensuring high standards of work and outstanding customer service. You ll work closely with the Service Planning Supervisor, Technical Manager, and Operations Director to ensure safe and efficient delivery of service.

Key Responsibilities for the service engineer

Perform routine and emergency maintenance on recycling equipment

Work within customer SLA (Service Level Agreement) requirements

Communicate effectively with the Service Planning and Field Supervisors

Maintain accurate records of work completed, time on site, and parts used

Diagnose faults using hydraulic and electrical diagrams and testing equipment

Support the sales team by passing on any potential business leads

Occasionally work outside of your area or stay overnight when required

Ensure compliance with company health & safety policies and procedures

Maintain van stock levels and ensure PPE, tools, and vehicle are kept in good condition

Service engineer, what we need from candidate:

Proven fault-finding and diagnostic skills

Understanding of hydraulic and electrical systems

Experience reading and interpreting technical circuit diagrams

Comfortable working independently and managing your own schedule

Excellent communication and customer service skills

Full UK driving licence

Desirable Qualifications

City & Guilds or NVQ Level 3 in Electrical or Mechanical Engineering

Experience using electrical and hydraulic test equipment

Familiarity with single and three-phase systems

Background in waste, plant, recycling, or similar equipment servicing

Benefits

Competitive salary and overtime pay

Company vehicle and fuel card

Ongoing training and development

PPE and tools provided

25 days holiday + bank holidays

Pension scheme

Career progression opportunities

Ad ID: 5418009702