Contact Yolo Recruitment
Yolo Recruitment
Service Advisor
Hillingdon, London
- Hours
- Full Time
- Posted
- 1 day ago
- Salary
- £32,000 - 35,000 - Annum
- Recruiter
- Yolo Recruitment
- Closes
- 11 Nov 2025
- Course
- No
- Recruiter Type
- Direct Employer
Description
ROLE: Service Advisor
LOCATION: Heathrow
SALARY: 32k basic - 35k ote+ benefits
HOURS: Monday to Friday, 40 hours per week (shifts 5.30 am – 2.30 pm OR 8.00 am – 5.00 pm OR 10.00 am – 7.00 pm) – 1 in 3 mornings (paid at 1.5)
YOLO Recruitment is currently looking to recruit a Service Advisor / Aftersales Advisor to join our client’s main dealership in West London.
Duties of the Service Advisor / Aftersales Advisor :
* Carry out a robust job preparation process; focussing on the detail to ensure all customer vehicle issues and information are captured and followed up
* Inform customer of outstanding recall campaigns and arrange for work to be completed
* Clarify for the customer and workshop the basis for the repair – Retail / Fleet / Warranty
* Check the account detail and level of credit left, obtain authorisation and obtain order numbers from customers.
* To promote additional workshop services/repairs where applicable
* Deal with customer needs over the phone and face-to-face with a professional and friendly approach.
* Carry out daily update calls to customers on vehicle progress in the workshop
The perfect Service Advisor / Aftersales Advisor will have:
* Previous Service Advisor / Aftersales Advisor in a main dealership or independent workshop
* Excellent customer service skills
* Full UK DL
Service Advisor / Aftersales Advisor – benefits:
* Multi manufacturer training programmes
* 30 Days Annual Leave including Bank Holidays
* Additional leave with service loyalty (3yrs / 5yrs / 7yrs / 10yrs)
* Holiday + Purchase Scheme (up to 3 days available to purchase)
* Employer Statutory Pension Scheme
* Free Class IV MOT per year
* Mental Health First Aiders
* Referral bonus if you introduce your technician friends (£1500!)
* Paternity pay – Full 2 weeks pay
* Personal Accident Scheme
* Corporate uniform provided
* Cycle to work scheme
* Working for a friendly family business!
To apply for this Service Advisor / Aftersales Advisor vacancy, please submit your application online or get in touch with YOLO Recruitment
Ad ID: 5417130162
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