Service Advisor

Description

Service Advisor

Monday-Friday 9:00am-17:30pm

£28,000+

Warrington

Are you now looking for a new opportunity to gain qualification?

Do you have a good understanding of the mechanical aspects of the automotive industry?

If so, please read on as our our client are currently looking for a Service Advisor to guide customers through the repair process, giving advice regarding suitable repairers and liasing with engineers. Service Advisors ensure accurate and speedy resolution of customers vehcile repairs giving regard to company procedures and customer sensitivities.

What you'll do:

Provide accurate service towards customers either face to face or over the phone

Resolve customer issues across a variety of platforms, telephone, fax, email and online

Understanding our various customers' requirements and working with them to ensure they are properly dealt with

Maintain company service levels

Managed customer expectations throughout the process of their vehicles restoration

Provide professional and friendly service

Manage accounts, customer payments and invoices

Arrange vehicle assessments

Other reasonable duties as requiredBenefits:

Free Parking

Hours: Monday to Friday, 09:00am to 17:30pm,

Pension: 4% Employee Contribution, 4% Employer Contribution

Casual Dress code

If desirable, our client can provide qualification towards becoming MET or VDA (Motor Engineering Technician or Vehicle Damage Assessor)

Excellent progression opportunitiesInterested in knowing more?

Ad ID: 5417129811