Reception Manager

Description

Reception Manager

Location: Ipswich

Salary: £33,000 basic per annum plus bonus

Hours: Monday to Friday, alternate Saturdays on rota

We are seeking a dedicated and experienced Reception Manager to lead our service department in delivering exceptional customer service and efficient operations. This is an excellent opportunity to join my client’s reputable dealership in Ipswich. Ideally, we are looking for a Service Advisor looking to move up to the next stage in their career or a Reception Manager in the automotive industry looking for a new challenge.

Reception Manager Benefits:

• Company Car

• Fuel Card

• Generous holiday entitlement

• Employee discounts on products and services

• Pension scheme

Role Overview – Reception Manager

• Supervise and coordinate daily activities within the service department, ensuring efficient workflow and adherence to service standards

• Monitor and manage service department performance, utilizing key performance indicators (KPIs) to drive continuous improvement

• Handle customer inquiries and resolve issues promptly, ensuring a positive customer experience

• Collaborate with other departments to ensure seamless operations and effective communication

• Maintain accurate records of service activities and prepare reports as required

• Ensure compliance with health and safety regulations and company policies

Requirements – Reception Manager

• Proven experience in a supervisory role within the automotive service industry

• Strong leadership and team management skills

• Excellent communication and interpersonal abilities

• Proficiency in using service management software

• Full UK driving licence

How to Apply

If you are a proactive and results-driven individual with a passion for the automotive industry, please submit your CV, and we will contact you upon receipt.

All applications will be treated with the utmost confidentiality.

Consultant: Liam Bolton – Octane Recruitment

MDLOJ

Octane Recruitment is a leading recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.

We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers.

Octane Recruitment covers a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments

Ad ID: 5417269355