Operations and Sales Coordinator

Description

Bradley David Associates is looking for an Operations and Sales Coordinator to join our client's team in Bradford.

Responsibilities:

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Co-ordination of Air Export Operations: Oversee the day-to-day operations of the air export department while ensuring smooth and efficient workflows.

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Customer Service & Account Management: Develop and maintain strong relationships with air export customers and agents, ensuring consistent and high-quality customer service delivery.

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Sales Development: Proactively identify and pursue new business opportunities within existing accounts and new prospects. Work closely with the sales team to drive revenue growth.

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Operational Issue Resolution: Address and resolve operational or customer service concerns, ensuring a prompt and effective solution.

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Invoicing & Profitability Management: Take responsibility for ensuring accurate invoicing and maintaining profitability within air export operations.

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Customs Compliance: Ensure all HMRC Export and Import regulations are adhered to, including managing customs queries, audits, and ensuring minimal duty/tax liability.

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Reporting & Analysis: Provide internal reporting on air export activities, generate monthly client reports, and analyze data to identify areas for process improvements or business opportunities.

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Collaboration with Sales Team: Work in partnership with the sales team to support cross-functional goals, share market insights, and ensure alignment between operations and sales strategies.

Requirements:

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Previous experience in airfreight operations or freight forwarding.

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Identify and secure new business opportunities across Europe with a focus on Air, Road, and Sea freight, as well as import/export and time-critical logistics.

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Build and maintain strong, long-lasting relationships to ensure repeat business and account growth.

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Collaborate with the leadership team on strategic business planning for the Global Division.

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Manage a pipeline of opportunities effectively using CRM systems.

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Provide regular updates, forecasts, and performance reports.

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Travel across the North of England and Scotland to meet clients and expand market presence.

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Ability to identify and act on sales opportunities, with a focus on growing the customer base and increasing revenue.

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Proficiency in Microsoft Office (Excel, Word, PowerPoint).

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Strong problem-solving and negotiation skills.

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Self-motivated with a keen attention to detail.

Benefits:

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Standard working hours: 9 am to 5 pm, Monday to Friday, with a 30-minute lunch break.

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25 days holiday.

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2 x annual bonus based on performance.

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Opportunity to develop sales and business development skills

Ad ID: 5417157191