Customer Service Representative

Description

Customer Service Representative – 12 Month Contract

Marston Green, Birmingham

£33,795 per annum

An exciting opportunity has arisen for a Customer Support Representative to join a leading aerospace company on a 12-month fixed-term contract.

This role will support the Commercial function by handling a variety of administrative and customer-focused activities, ensuring smooth operations and excellent service delivery.

Key Responsibilities

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Reviewing and processing customer purchase orders

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SAP data entry and contract review execution

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Managing on-time delivery and exchanges

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Generating customer pricing and quotations

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Invoicing customer orders and handling credit/debit notes

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Resolving queries linked to contracts, orders, and transactions

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Ensuring compliance with company procedures, industry standards, and regulatory requirements

Skills & Experience Required

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Previous experience in a customer-facing role

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Strong administrative accuracy and attention to detail

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Experience with purchase orders and/or contracts

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Proactive and collaborative team player

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Excellent written and verbal communication skills

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IT proficiency, including SAP, Word, and Excel

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Understanding of relevant import/export regulations (EU/US)

Desirable

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Commercial acumen

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Experience within a large organisation

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Strong knowledge of SAP and orderbook management

If you’re detail-oriented, customer-focused, and ready to contribute to a fast-paced aerospace environment, we’d love to hear from you

Ad ID: 5417028130