Service Co-ordinator

Description

An excellent opportunity has arisen to work for our established client in Theale as a Service Co-ordinator Working hours are Monday - Friday, 8.30am - 5.00pm.

As the Service Co-ordinator you will be responsible for:

To assist the Service/Installations Manager & Supervisor.

To answer the Service Line telephone promptly and pleasantly and to handle all calls/information with discretion and confidentiality. Monitor Service email inbox and deal with any enquires.

To ensure all service calls are logged promptly onto the system.

Arranging for Sub-contractors to attend calls and raising purchase orders.

Update engineers assigned calls daily and report any calls that need further works to Service Manager/Supervisor. Update customer websites with engineer ETA and delivery of kit/parts. Benefits:

23 days rising to 25 days + Bank holidays

Healthcare

Pension

Free parking The successful Service Co-ordinator will have the following related skills / experience

Good communication skills and a pleasant customer focused attitude

A working knowledge of A/V installations with some technical knowledge

Good organisational skills

Good computer skills

Good problem-solving skills

Due to the location, you will need to be a driver with your own transportFor more information, please contact Julie Harding on (phone number removed)

Ad ID: 5416939984