Sales Team Manager

Description

Southend on Sea | £40,000 with OTE £48,000 + Bonus | Shift Rota

Take Your Career to the Next Level! Are you an experience Sales Team Manager ready to take the next step in your career? A dynamic opportunity awaits you at one of the UK’s leading travel insurance specialists for a Sales Team Manager who leads by example, inspires team spirit, and drives performance. If you're passionate about coaching others, achieving ambitious targets, and thrive in a fast-paced, ever-changing environment, this could be your ideal next step.

To be considered you must have experience leading a telesales or contact centre team, have a strong understanding of sales metrics and targets and a solid grasp of Contact Centre operations and how to keep things running efficiently.

Key Responsibilities

As a Sales Team Manager, you’ll be leading a team of telesales professionals, helping them grow, perform, and succeed. Your role is all about creating a high-energy, supportive environment where people are motivated to hit targets.

Lead and inspire your sales team to meet and beat performance targets

Monitor call centre metrics and spot ways to improve both customer experience and team results

Provide regular coaching, feedback, and support to help each person be their best

Keep a close eye on KPIs and use your know-how to drive consistent performance

Use your commercial brain to suggest new ideas and improve how we do things

Work closely with other teams (like operations, marketing, and compliance) to keep everything running smoothly

Experience

Experience leading a telesales or contact centre team, you're confident managing performance and building team culture

A strong understanding of sales metrics, targets, and what makes teams tick

Someone who’s great at coaching and knows how to bring the best out in people

A solid grasp of Contact Centre operations and how to keep things running efficiently

A proactive, solutions-focused mindset, you're always looking for ways to improve

A team player who loves collaborating and is all about hitting shared goals

Passion for giving customers great experiences, especially those who need extra reassurance when booking travel

What in in for you?

Basic Salary: £40,000 with an OTE of £48,000

Quarterly Manager Bonus: Uncapped, with a realistic OTE of £600+ per month / £8,000 per annum

32 days’ annual leave (including bank holidays)

Shift Patterns include:

Monday to Friday: 8:30 AM – 8:00 PM

Saturday: 9:00 AM – 5:30 PM

Sunday: 10:00 AM – 5:00 PM

You’ll work 1 in 2 weekends (either Saturday or Sunday), with a day off in the week in return

A great benefits package, including:

Company-paid health cash plan

Company pension scheme

Holiday buy scheme

Staff discounts on travel insurance

Ongoing training on our products and sales techniques

Real career progression opportunities

A supportive, friendly team where your ideas and input are valued

Ready to Make a Real Impact?

If you're an experienced professional looking for your next challenge in a fast-paced, forward thinking environment, we’d love to hear from you. Step into a role where your contributions matter and your growth is supported.

Get in touch with Louise, Aimee or Julie at One to One Personnel

Ad ID: 5417211113