Sales Order Processor

Description

We are seeking a detail-oriented Sales Order Processor to join a fast-paced retail customer service team. This role focuses on ensuring the accurate and efficient processing of sales orders while maintaining a high level of customer satisfaction.

Client Details

This opportunity is with a medium-sized company operating in the retail industry. They are committed to providing exceptional products and services to their customers, supported by a dedicated and professional team.

Description

Liaising with wholesale and retail customers in a professional and timely manner

Processing customer orders accurately and efficiently

Issuing invoices and maintaining accurate order records

Providing customer support via WhatsApp, email, and other communication channels

Answering customer questions and resolving issues in a clear and professional manner

Ensuring customer orders are packed, processed, and dispatched on time

Assisting with packing and operational fulfilment as required

Monitoring order progress and helping to troubleshoot delays or delivery issues

Supporting stock coordination and general supply chain management

Assisting with the movement of goods through the order fulfilment process

Helping maintain accuracy across inventory, orders, and dispatch records

Working closely with internal teams to ensure smooth operational flow from order receipt through to deliveryProfile

A successful Sales Order Processor should have:

Previous experience in office administration, operations, customer service, or order processing

Strong organisational skills and excellent attention to detail

Good written and verbal communication skills

Confident using email, WhatsApp, invoicing systems, and general office software

Comfortable carrying out both clerical and practical hands-on tasks

Ability to manage multiple priorities and work efficiently under pressure

A proactive and solutions-focused approach

Experience supporting stock control, fulfilment, or supply chain activity would be advantageous

Experience working with both wholesale and retail customers is desirableJob Offer

Competitive salary ranging from £26,000 to £30,000 per annum.

Permanent position with opportunities for career development.

Free on-site parking and office close to main public transport links.

Supportive and collaborative working environment within the retail industry. xjnqpsq

Potential additional benefits to be discussed at the interview stage.If you are a motivated Sales Order Processor looking for a new challenge, we encourage you to apply today

Ad ID: 5418253192