Sales Order Processor

Description

The role of Sales Order Processor involves efficiently managing customer orders and ensuring seamless communication with internal teams. This position is crucial in providing exceptional service within the customer service department.

Client Details

This opportunity is with a medium-sized retail company known for its commitment to delivering quality products and services. The organisation is based in Trafford Park and values operational excellence and customer satisfaction.

Description

Accurately process and manage customer orders using internal systems.

Act as the main point of contact for customer queries related to orders.

Coordinate with warehouse and logistics teams to ensure timely deliveries.

Maintain up-to-date records of orders and customer interactions.

Identify and resolve any discrepancies or issues in the order process.

Provide updates to customers regarding the status of their orders.

Support the customer service department with administrative tasks as needed.

Contribute to process improvements to enhance efficiency and accuracy.Profile

A successful Sales Order Processor should have:

Previous experience in a customer service or administrative role.

Strong organisational skills and attention to detail.

Proficiency in using order processing or ERP systems.

Excellent communication skills, both written and verbal.

The ability to work well under pressure and meet deadlines.

A proactive approach to problem-solving and a positive attitude.Job Offer

12 month FTC offering immediate start.

Free on-site parking.

Competitive base salary & annual bonusIf you're ready to take on the role of Sales Order Processor and contribute to a thriving customer service team, we encourage you to apply today

Ad ID: 5417295163