Resident Liaison Officer

Description

Resident Liaison Officer

Location: Halifax (covering HX2 & HX3)

Rate: £14 per hour + mileage and car allowance

Hours: Full Time, Monday to Friday

Start: Immediate

Contract: Temporary ongoing

Start: 13th October

Requirements: Full UK Driving Licence and own vehicle

Our client, a leading social housing contractor is looking for a confident and proactive Resident Liaison Officer to join their team. This role is essential in maintaining strong communication and trust between the company and residents while planned works are carried out in their homes.

You’ll be responsible for keeping residents informed, managing access for works, handling queries, and ensuring minimal disruption. The ideal candidate will have strong interpersonal skills, experience in a similar role, and a passion for delivering excellent service.

Resident Liaison Officer Key Responsibilities:

Build and maintain regular communication with residents regarding works, schedules, and any potential disruption

Respond to enquiries promptly and ensure smooth access for contractors

Act as the key link between residents and site teams, offering support throughout the works

Organise and lead meetings, drop-in sessions, and engagement events

Maintain accurate records and produce reports based on resident feedback and recurring issues

Resident Liaison Officer Requirements:

Previous experience in a similar resident-facing role, ideally in housing or construction

Excellent communication and people skills

Ability to resolve issues calmly and professionally

Empathy, patience, and discretion in handling sensitive situations

Strong IT skills, especially in Microsoft Excel

Self-motivated, well-organised, and able to work independently

Full UK driving licence and access to your own vehicle

Apply online now to be considered for this Resident Liaison Officer role. Immediate start available.

To view more jobs from Bamford Contract Services, Find us on Facebook bamfordcs or follow us on Twitter bamfordcs

Ad ID: 5417247083