Hire Controller

Description

The Hire Controller will play a pivotal role in providing exceptional customer service, ensuring smooth coordination of hire equipment and services. This position focuses on maintaining efficient communication with clients while supporting operational needs.

Client Details

This opportunity is with a medium-sized organisation. The company is known for its commitment to providing high-quality products and services to its customers, with a strong focus on operational excellence and customer satisfaction.

Description

Providing first class customer service over the telephone, email & webchat

Securing the hire, sales, and service of our full product rage

Managing customer accounts including negotiating rates and identifying sales opportunities through providing excellent customer service

Be a point of contact for customers with a sound knowledge of company products (full product training provided)

Profile

A successful Hire Controller should have:

Proven experience of providing a first-class customer service

Proven experience of providing first class customer service over the telephone, email, and webchat

Ability to develop strong, meaningful, and long-lasting customer relationships.

Ability to work within a time critical service environment, meeting company SLA's.

Basic MS Word, Excel, and Outlook skills

Good organisational and communication skills

Good attention to detail

Ability to positively adapt to change.

Job Offer

Competitive salary on offer

Free on-site parking

12 month contract with an immediate start on offer

Great career prospectsIf you are passionate about customer service and looking to excel as a Hire Controller, we encourage you to apply today

Ad ID: 5417295156