French Customer Advisor

Description

French‑Speaking Customer Service Advisor - Edinburgh

£26,300 * Full‑Time * Permanent * Start Date: 17 August

Looking for a role where your French language skills genuinely make a difference? We're hiring three full‑time French‑speaking Customer Service Advisors to join a fast‑moving, supportive team in Edinburgh.

You'll be helping customers by phone, solving travel‑related queries, guiding them through digital tools, and delivering a brilliant service experience from start to finish. If you love helping people, enjoy problem‑solving, and thrive in a friendly, collaborative environment, this is a great fit.

What you'll be doing

Providing French‑language voice support to customers

Handling enquiries with accuracy, empathy and ownership

Using multiple systems to log, update and resolve cases

Supporting customers with digital tools and journey queries

Escalating issues when needed and keeping communication clear

What we're looking for

Fluent/native French speaker

Strong customer service background (any industry)

Confident communicator with great attention to detail

Comfortable using multiple tech systems

Positive, team‑focused attitude

Salary: £26,300

Hours: Monday-Friday, 08:00-16:00 xjnqpsq

Start date: Preferably 17 August

Employment: Full‑time, permanent

If you're ready to bring your French skills into a role with purpose, energy and long‑term stability, we'd love to hear from you.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Ad ID: 5418603089