Export Sales Advisor

Description

Export Sales Advisor

Location: Stoke-on-Trent

Salary: £28,000 per year

Working Hours: Monday to Friday, 38.75 hours - Hybrid working

We are looking for an enthusiastic and skilled Export Sales Advisor to join our clients dynamic global manufacturing team. If you are passionate about customer service and have a keen eye for detail, we want to hear from you! This is a fantastic opportunity for someone with export experience or a strong interest in international sales and logistics.

Key Responsibilities:

Customer Communication: Engage with customers, agents, distributors, and freight forwarders to ensure smooth operations

Order Processing: Accurately enter customer orders into the system, maintaining high attention to detail

Cross-Department Collaboration: Work closely with various internal teams to progress and complete orders efficiently

Export Documentation: Understand international shipping terms and manage the preparation of export documents, including invoices and packing lists, ensuring fast delivery

Customer Queries & Complaints: Respond promptly to customer queries, resolve issues, and handle complaints with professionalism

Sales Support: Assist the Head of Sales for your markets with key tasks and administrative support

Market Knowledge: Maintain an in-depth understanding of your markets to provide accurate and useful information for internal reports

Skills and Experience Required:

PC Skills: Proficiency in Word, Excel, and email

Customer Service Experience: Proven experience in providing excellent customer service

Export Documentation: Familiarity with export documentation, ensuring precision in all paperwork

Strong Communication: Good communication and telephone skills for customer interaction

Language Skills: Fluency in a European language is highly advantageous but not essential

Industry Knowledge: Understanding the manufacturing and supply chain sector would be advantageous

What We Offer:

Competitive Salary: £28,000 per year

Health Benefits: Health care cash plan

Employee Discounts: High street discount scheme, plus discounts in our retail outlets

Insurance & Protection: Life insurance for peace of mind

Reward & Recognition: Special recognition programs for outstanding performance

Training & Development: Dedicated training opportunities to enhance or progress your career, including apprenticeships

Community Engagement: Volunteer days and charity events to give back to the community

Long Service Awards: We value long-term employees and celebrate your milestones

If you have the relevant skills and are ready for the next step in your career, apply today! xjnqpsq Join a supportive team, grow your professional skills and make an impact within an expanding global business.

INDCOM

Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted

Ad ID: 5417701194