Customer Service Executive

Description

Customer Service Executive

Location: Hybrid – 2 days from home, 3 days in-office, Following probation Salary: £26,500 plus a 5% bonus – OTE £27825

Plus fantastic benefits which include the following

Hybrid working – 2 days remote after probation

6% pension contribution

Employee car scheme – Drive a fully insured brand-new car for just £200/month (you can add family members also)

Gym memberships & well-being hours

25-30 days holiday (based on service)

Enhanced maternity, paternity & premature baby leave

Learning & development opportunities

Plus, many more amazing benefits

Hours: Monday to Friday, 37.5 hours per week (flexible between 8 AM – 6 PM)

Dynamite Recruitment is proud to be supporting an award-winning business in their search for talented people to join their business !

We are currently recruiting for an exciting Customer Service Executive position with a leading, well-established business. This is a fantastic opportunity for someone with a background in telephone-based customer service who’s looking to develop their career in a dynamic and supportive environment.

What you’ll be doing:

As a Customer Service Executive, you will be :

Assisting customers over the phone and by email with a wide range of enquiries

Managing client accounts and building lasting relationships

Following enquiries through from initial contact to resolution

Handling complaints in a professional and empathetic manner

Working with internal departments and third parties to support customer needs

Completing a range of administrative tasks and call handling duties

What we’re looking for:

Previous telephone-based customer service or call centre experience

Strong communication and interpersonal skills

Ability to multitask and work under pressure

Great attention to detail and solid admin skills

Proficiency in Microsoft Office, especially Outlook and Excel

If you’re passionate about delivering excellent service and want to work in a vibrant, people-focused team, we’d love to hear from you!

For more information or a confidential chat, contact Fran Curtis at Dynamite Recruitment on (phone number removed), or simply apply now and we’ll be in touch.

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Ad ID: 5416900459