Customer Service Agent

Description

Dynamite Recruitment is delighted to be recruiting a Customer Service Advisor to join a successful, award-winning Financial Services business based in Southampton.

This is an exciting opportunity for an individual to develop and progress their career within a fast-growing, vibrant team! The focus of this role is to be the first point of contact for clients and third parties, to assist with queries and pass over to the correct team when needed. its a lovely role where you can use your personality and enjoy conversation with customers on a daily basis.

Duties of the Customer Service Administrator:

Communicating with customers over the phone, via online methods, such as text, emails and web chat

Responding to all communication matters promptly

Communicating with other third parties when required and internal teams

Processing admin tasks, keeping all systems updated with relevant information

Other adhoc duties will be required from time to time Experience needed:

Any experience from backgrounds such as retail and hospitality is considered

Office-based Loans / Financial services / admin/customer service experience is desirable!

Any experience within a financial services setting is hugely desirable

Being PC literate with a good understanding of the Microsoft package

Be highly motivated with a can-do attitude. Salary: £23,500 to £28,000 P/A (Higher end must have experience in financial services)

Location: Central Southampton

Hours: 37.5 hours per week. Shifts between 8am - 8pm & one Saturday short shift per month 9am-2pm

Full training provided

Interviews taking place ASAP

Please contact Tegan a Dynamite Recruitment for more information

Ad ID: 5417028915