Customer Service Advisor

Description

Customer Service Advisor | Tarporley (Own Transport Essential) | Up to £26,000 + Bonus + Enhanced Saturday Pay

We’re recruiting for a Customer Service Advisor to join a friendly, close-knit team within a growing furniture business in Tarporley. This is a fast-paced, varied role where you’ll support customers across phone, email, live chat, and showroom, helping them choose products, process orders, and resolve queries — while spotting sales opportunities along the way.

Key Duties

Handle customer enquiries and provide expert product advice

Convert enquiries into sales

Process orders and update CRM system

Manage deliveries and resolve customer queries/complaints

Follow up on leads and encourage customer reviewsWhat We’re Looking For

Customer service or call centre experience

Strong communication skills (phone & face-to-face)

Comfortable handling complaints

Basic CRM & IT skills (Excel, email, Google Drive)

Organised, adaptable, and proactive

Positive attitude with willingness to learn

Any experience selling furniture is advantageous but not essentialHours: Mon–Thu 8:30–5 | Fri 8–5 | Every other Sat 9–5 (day off in week)

Benefits

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Up to £26,000 per annum + bonus

Enhanced Saturday pay

28 days holiday + option to buy 5 more

Supportive, sociable team environmentKeywords Customer Service, Sales Advisor, Call Centre, CRM, Retail, Customer Support, Tarporley Jobs, Cheshire Jobs

Apply now for this Customer Service Advisor role with a great opportunity to join a growing business where you can develop and make an impact

Ad ID: 5418337883